TERMS AND CONDITIONS
Please see below our updated terms and conditions. If you need to speak to JWC management regarding any of these terms, please contact us on 01477 412770 or info@jwchealthandfitness.com
Price Reviews
We reserve the right to periodically review and adjust our prices to reflect economic conditions and business expenses.
Members and clients will be notified via email at least one calendar month in advance of any change. It is the members responsibility to ensure that they remain subscribed to our emails to receive these updates.
Autumn 2024 Price Review
Those who have been in the JWC family for several years will know that although we 'review' prices annually, increases are extremely few and far between.
Over the past four years, despite the average gym increasing prices by 4% annually (totalling a 16% increase), we have made only a single adjustment of 2%.
This is something we take pride in.
Considering the UK's inflation rate has risen around 14% since 2020, our minimal price adjustment has been an effort to shield you from the brunt of economic fluctuations. However, rising operational costs have made it necessary to review our pricing structure to continue providing the quality and service you expect.
Therefore, we will be implementing a modest price increase. This adjustment is crucial for us to maintain and continue to improve the standards of our facilities and services amidst the rising costs of rent, utilities, and staffing amongst other things.
The market has forced our hand somewhat, but we are keeping any changes to a minimum!
Adjustments From 1st November 2024:
Group PT
Group PT prices will be increasing by £4.50 per month: That's less than the average price of a pint of beer in the UK (£4.98), less than half the UK average for a portion of fish and chips (£11.05) and precisely the same price as four Greggs doughnuts!
Personal Training
Personal Training prices will be increasing by £2.00 per session upon your next renewal after November. The approximate price of literally nothing these days (lol)
PAR-Q
A PAR-Q must be completed before commencement of any exercise at JWC Health & Fitness.
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Upon completion of this document, I agree that I have completed a physical activity readiness questionnaire and that I'm happy with the content. I know of no reason why I should not participate in any physical activity.
Should my health change or should I require advice or support with injuries or health conditions I will inform a JWC Manager.
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I understand and am aware that participation in JWC Health & Fitness services involves risk. With the knowledge and understanding of these risks I choose to continue participation. I agree to indemnify JWC Health & Fitness Ltd against all claims arising out of participation by me in any physical exercise whilst under the supervision of my instructor.
Upfront Payments
All JWC memberships are non-refundable or transferable.
Membership may be suspended at the discretion of a JWC manager for periods of leave greater than 1 month up to a maximum of 3 months per year. Written notice must be provided including a return date.
Recurring Monthly Payments
Monthly memberships at JWC Health & Fitness Ltd are on a recurring monthly basis for a minimum term of 3-months.
Your membership will automatically be extended once the Minimum Membership Period has ended for consecutive 1 month periods unless the agreement has been terminated or cancelled with notice. If you wish to cancel your membership please provide us with one months written notice, your membership will be terminated following a final payment after cancellation.
Membership may be suspended at the discretion of a JWC manager for 1 month increments, up to a maximum of 3 months per year, a 10% admin fee will be taken during months of suspension. Written notice must be provided including a return date.
Personal Training
All personal training payments must be made prior to sessions commencement unless other arrangements are made with JWC management. Pre-paid sessions are non-refundable.
Cancellations must be made with at least 24 hours notice; otherwise full payment will be charged.
Your personal training agreement is with JWC Health & Fitness Ltd and should your assigned coach no longer be available to carry out your pre-arranged sessions, we will try our upmost to rearrange this with an alternative coach with minimal disruption to your routine.
Should you have any grievance with your coach, any other JWC staff member or our facilities, then we ask that you speak to a member of management in the first instance who will attempt to resolve this issue quickly and efficiently.
Data Protection
JWC Health & Fitness will store my personal data, including but not limited to;
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• Personal Contact Information
• Results Tracking Information
• Health Information
• Payment Details
We would never share this information with a third party without your consent.
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JWC Health & Fitness regularly take photos and videos of sessions for promotional purposes, this content may be used across social media platforms, on our website, email marketing and printed literature.
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Promotional Offers and Discounts
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Promotions that include 'T&C's apply' will have restricted eligibility as they may be targeted towards specific membership types, returning members and/or non-members. This will vary between offers and is at the Managers discretion.